Privacy and data protection policy

Updated: 23rd July 2018
At the Guernsey Disability Alliance LBG (GDA), we are committed to protecting your privacy. The GDA has created this privacy notice under the new general data protection regulations 2018. If you have any questions regarding our management of your personal data, or wish to lodge a complaint about how we use your personal data, please contact:
Guernsey Disability Alliance
Freepost GU264
St Peter Port

How do we collect information?

  • When you interact with us. We collect personal information from you when you register as a member, submit a form, register with our website, make a purchase, make a donation, or otherwise provide us with personal information, whether online, on the phone or via post.
  • When you interact with third parties. We may also receive information about you from third parties, for example when you donate via the Association of Guernsey Charities (AGC) website and if you sign up to events via Eventbrite or Facebook events. Where we obtain your details from a third party, we will process the data to the same standards set out in this policy.
  • When you visit our website. We may gather information to help us improve your online experience. This includes learning about what pages and topics you are interested in. We also occasionally use personalisation, which changes the way some users may see the website, based on previous visits and online behaviour. Like most websites, we use cookies to help us do these activities, but wherever possible, we use aggregated or anonymous information that does not identify individuals.

What information do we collect?

The types of information collected might include: your name, e-mail address, full postal address, telephone number and content of you message. The only information we keep related to a financial donation is a thank you for the contribution, we do not store any bank details or other financial information. We do not keep on record data related to social media usage. We do store your Facebook, Twitter, LinkedIn account names if we interact with you on social media.

How do we use this information?

We will use your personal information to provide you with the services or information you have requested, for administration purposes and to further our charitable aims, including contacting you about our newsletter, updates, fundraising, volunteering and project activities.  

We will not use your personal data for any other purpose without your consent and we will contact you according to your stated preferences.  We hold your data on a secure database and in usable format only for as long as is required, and determined by the frequency of your interactions with us, or for as long as we are required to do so by law.

We do not pass on your data to any other third party without your express permission, or unless required to do so by law. 

I we have your consent (for electronic communications) and/or where we already have an existing relationship with you (for postal or telephone communications). If you no longer want to hear from us, please let us know by emailing or calling 07781 467 316

How do we protect personal information?

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary.

Your consent

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.

Withdrawing consent

You can change or withdraw your consent for us to hold or to use your personal data for the purposes set out above by emailing or call 07781 467 316.
We try to ensure that any changes to your personal data are enacted as soon as the request is processed, which is usually within five working days. Please note, however, that due to the way our communications are prepared this can take up to four weeks to come into effect. We hope this delay won’t cause you any inconvenience.
Please also note that withdrawal of consent will not stop us from sending you administrative communications where necessary (for example, to deliver you information about a purchase or subscription service).

Right of access

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your personal details corrected. You can also request that we remove your records from our database or provide you with a copy of the information we hold about you. You can also ask us to stop using your data for a specific purpose.
Under the general data protection regulations 2018 and Data Protection (Bailiwick of Guernsey) Law, 2017 you have the right to request a copy of the personal information the GDA holds about you and to have any inaccuracies corrected. (We require you to prove your identity with two pieces of approved identification). We have a legal duty to supply, correct or delete personal information about you on our files. Please address requests and questions about this or any other question about this privacy statement
Guernsey Disability Alliance
Freepost GU264
St Peter Port

We will need copies of two forms of the following identification.
One of the following photo identification

  • passport
  • drivers licence

And one of the following proof of address

    • birth certificate
    • utility bill (from last three months)
    • current vehicle registration document
  • bank statement (from last three months)

Changes to personal details

If your personal details change, please help us to keep your information up to date by notifying us. You can do this by emailing
We reserve the right to amend this privacy statement so please do check back from time to time. If we do so, we will post notice of the change on our website and make every effort to inform you of any material changes to the policy.